Expedia, Inc. and Hotels.com(TM) have developed a direct connection with The Venetian Resort Hotel Casino through the LMS Property Management System (PMS) from Agilysys, Inc. Through direct connect, The Venetian now benefits from automatic delivery of bookings to its PMS, which eliminates transaction costs for bookings made on Expedia.com(R) and Hotels.com.
By the end of 2004, The Venetian will use the LMS system to manage its room inventory offered on Expedia(R), as part of the continued development and roll-out of Expedia's direct connect technology. This enhancement will save the hotel significant time and resources and automate the process for providing its available rates and inventory to Expedia.
"Streamlining the reservations process with Expedia and Hotels.com marks an important step toward eliminating the transaction costs for every reservation, while improving overall ease and accuracy in the reservation process," said Rom Hendler, vice president of strategic marketing of The Venetian Resort Hotel Casino. "In the coming months, we look forward to the enhanced flexibility of managing rates and inventory within the LMS system, giving us the opportunity to optimize bookings on Expedia with more efficient and cost-effective processes."
In April, Agilysys announced that it was adding the ability to link Expedia's direct connect technology to its LMS system. Hotels and resorts using LMS could immediately take advantage of the technology as Expedia began rolling it out to its hotel partner base this year.
"LMS eliminates the cost of non-automated confirmation techniques and makes it easy for The Venetian to provide Expedia and Hotels.com with accurate, real-time room availability data," said Bob Bailey, executive vice president, Agilysys. "The Venetian's customers will benefit because of the additional control and cost-savings LMS brings to the hotel."
"We are pleased to add a world-class hotel like The Venetian to our growing list of hotel partners that seamlessly connect to Expedia and Hotels.com," said Michael Reichartz, vice president of lodging of Expedia and Hotels.com. "The Venetian is one of the most popular Las Vegas hotels among our customers, and given the volume of bookings we generate, direct connectivity has saved the hotel significant time and reduced costs. The agreement to link our direct connect technology with Agilysys has already paid off for The Venetian and other hotel partners, and we look forward to working with additional properties using the LMS system."
About The Venetian Resort Hotel Casino
The Venetian Resort Hotel Casino, a recipient of the Exxon/Mobile Four Star Award and the AAA's Four Diamond Award, is one of the world's most luxurious resort and convention destinations. Re-creating Venice's legendary landmarks, the 4,027-suite resort offers unmatched service and quality for leisure and corporate guests. The Venetian features The Grand Canal Shoppes, an indoor streetscape complete with gondolas and singing gondoliers, the Canyon Ranch SpaClub, world-class gaming, 18 award-winning restaurants, the Guggenheim-Hermitage Museum, and a wide variety of entertainment venues on is premises, as well as extensive convention and corporate services.
About Agilysys, Inc.
Agilysys, Inc. is one of the foremost distributors and premier resellers of enterprise computer technology solutions. It has a proven track record of delivering complex servers, software, storage and services to resellers and corporate customers across a diverse set of industries. In addition, the company provides customer-centric software applications and services focused on the retail and hospitality markets. Headquartered in Cleveland, Agilysys has sales offices throughout the United States and Canada. For more information, visit www.agilysys.com.
About Expedia, Inc.
Expedia, Inc. is the world's leading online travel service and the fourth largest travel agency in the U.S. Expedia's award-winning Expert Searching and Pricing (ESP) technology delivers the most comprehensive flight options available online. ESP also allows customers to dynamically build complete trips that combine flights, Expedia(R) Special Rate hotels and other lodging, ground transportation, and destination services and activities. Expedia's quality and leadership have been recognized in awards such as PC Magazine's "Editors' Choice" and Forbes' "Favorite General Travel Site." Expedia is an operating company of IAC/InterActiveCorp
Hotels.com is a leading provider of lodging worldwide, offering reservation services through its own websites (including www.hotels.com and others), its interactive affiliate network (www.IAN.com), and its toll-free call centers (1-800-2-HOTELS). Hotels.com gives travelers the widest selection of lodging accommodations from traditional hotels to vacation rentals at over 12,000 properties in more than 400 cities in North America, Europe, the Caribbean and Asia. The company is a one-stop shopping source for hotel pricing, amenities and availability, and also specializes in providing travelers with accommodations during sold-out periods. Hotels.com is an operating business of IAC/InterActiveCorp. CST: 2059975-40.
NOTE: Expedia, Expedia.com, and the airplane logo are either registered trademarks or trademarks of Expedia, Inc. in the United States, Canada and/or other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
Hotels.com Best Rate Guarantee
Prepaid hotel and vacation rental reservations booked through Hotels.com are guaranteed to be the lowest rate you can find. If there is a lower rate available for the same dates and the same hotel or vacation rental, you must contact us within 24 hours of booking your prepaid hotel and vacation rental reservation. We will either refund you the difference or cancel the reservations without penalty. This guarantee only applies to prepaid hotel and vacation rental. It does not apply to special events such as New Year's or major sporting events. To learn more or to claim a guarantee, please visit http://www.hotels.com/guarantee/faq.jsp .
SOURCE: Expedia, Inc.
CONTACT: press only, Kim Coutts, or Al de Leon,
both of Fleishman-Hillard, +1-415-318-4004, for Expedia and Hotels.com; or
Ron Reese of The Venetian, +1-702-414-3607, or
Jerri Hegwood of Agilysys, +1-770-625-7558, or
Web site: http://www.agilysys.com/
Web site: http://www.hotels.com/
Web site: http://www.hotels.com/guarantee/faq.jsp
Web site: http://www.ian.com/
Web site: www.expedia.com